adobe photoshop elements 14 keeps freezing

Why does it crash? What can you do to fix it? Photoshop constantly crashing while you work is one such frustrating problem. It can also make you want to pull your hair out in frustration. I can try to call Adobe support tomorrow.Photoshop can do amazing things with images. So to me it looks like some bug in the new release. Tried again to import all the pictures and at about 60% the computer had a complete unrecoverable crash with black screen and had to be restarted, worse than before. Made sure all the antivirus was disabled during the install and when importing.

I did uninstall and reinstall the program in case the install was corrupted. The last image before the program hung was IMG_1513.JPG so nothing unusual and there are many others formatted similarly that did not seem to cause the crash. I did add about 15 files to the catalog with no problem however just to try it. I was unaware that one can select for import by year, etc. So I have about 5000 photos in the one folder. I cannot now find the page that discusses registering for support, probably something I found by websearch or I may have been confusing Photoshop with Photoshop Elements, since I am completely new to this product. I see the product shows up in my account anyway.

I have now found the contact us page with options for chat and phone calls, and no need to register the product. When I opened the Editor as you suggested, I was able to activate it by supplying the serial number, but that same serial number returns invalid format when attempting to register it for support. I purchased the Photoshop Premiere bundle from Newegg and did get an alphanumeric redemption code, which per instructions I redeemed for two 24 all numeric codes. The last attempt did import about 3000 pictures in just a few minutes before it hung again. I could indeed try to import smaller amounts, but that would be daunting and time consuming to keep selecting batches of 5000 pictures and remember where I had left off and would not find the program worthwhile if that is route I would have to take. I have had three failures, and in all cases I chose to import all the files by selecting them. When I look at the last picture imported, it is just a standard JPG file that I can open and view easily. With both the process hangs but at different spots of the import process. I have tried setting up the catalog on both a standard hard drive and an SSD both of which are 2TB and have over 1 TB free. The photo folder I am importing to the Catalog is on the C: Drive. My system specs are AMD 5900X, 32GB RAM, NVIDIA 3090 card.

Adobe photoshop elements 14 keeps freezing